Privacy Policy

1. Information We Collect

We collect the following information when you use fixpit:

• Account Data: name, email address, business name, and other profile information.
• Business Data: customer data, service orders, inventory, and transactions you enter.
• Technical Data: IP address, browser type, operating system, and activity logs.
• Payment Data: processed by third-party payment providers; we do not store credit card details.

2. How We Use Information

The information collected is used to:

• Provide, operate, and improve the Service.
• Send account-related notifications and Service updates.
• Provide customer support.
• Analyze usage for product development purposes.
• Fulfill applicable legal obligations.

3. Information Sharing

We do not sell, rent, or trade your personal data to third parties. Your data is only shared with:

• Technical service providers that assist fixpit operations (hosting, email, analytics) under confidentiality agreements.
• Authorities when required by law.

4. Data Security

We implement industry-standard security measures, including data encryption in transit (TLS/HTTPS) and at rest. However, no system is completely secure — we encourage you to use strong and unique passwords.

5. Data Retention

Your data is stored while your account is active. After account deletion, data will be removed within 90 days, unless required to be retained longer by legal provisions.

6. Your Rights

You have the right to:

• Access and download your personal data.
• Correct inaccurate data.
• Delete your account and data.
• Opt out of marketing communications at any time.

7. Cookies

We use essential cookies for Service operations (login sessions, preferences). We do not use third-party tracking cookies for advertising.

8. Contact

For questions regarding your data privacy, contact us through the Contact Us form on the main page or email us at privacy@fixpit.app